Questions & answers

Short, honest answers.

The basics

What do you do?

We come to your home, find out what's wrong, and explain it. We cover home tech and Wi-Fi, security cameras and smart locks, car trouble diagnosis, AI lessons, and connecting you with trusted local pros for trades.

What does a visit cost?

A diagnosis visit is normally $100 and we take 50% off to come diagnose, so it's $50. That covers the drive and your first hour. After that it's $100/hour or $50 per half hour. See pricing.

Can I book online?

You send us a short request, then we contact you and schedule personally. That way we get the time and details right.

Can I cancel or reschedule?

Yes, any time more than 24 hours before the appointment. Inside 24 hours, we can't cancel or reschedule, and the $50 diagnosis fee is non-refundable.

Where do you work?

In person within about 20 miles of Davenport, FL, including Haines City, Four Corners, Kissimmee and Lakeland. Remote help is available when it makes sense.

Do you do electrical, A/C, plumbing or roofing?

No. We connect you with local pros who do. See Home Pros Network.

Do you repair cars?

No. We help you diagnose and understand the problem, and we can connect you with a mobile mechanic for the repair.

Do you install alarm systems or wired cameras?

No. Those require a Florida-licensed alarm contractor. We install wireless and plug-in cameras, doorbells, locks and sensor kits, and refer you for the rest.

Can you help remotely?

Sometimes. We connect only with your permission and disconnect when finished.

Are you affiliated with an internet or cable company?

No. We're independent and not affiliated with any cable, internet or TV provider.